Find answers to common questions about our limousine and party bus services.
You can book by calling us at 905-459-0652, sending an email to info@libertybramptonlimo.ca, or filling out the contact form on our website. We recommend booking at least 2 weeks in advance for the best availability, especially during prom season and wedding season.
Our rental price includes the vehicle, professional chauffeur, fuel, vehicle maintenance, complimentary beverages (water, soda, champagne for premium vehicles), and all applicable tolls and taxes. We have transparent pricing with no hidden fees.
Yes, we require a deposit to secure your booking. The deposit amount varies based on the vehicle type and event. The remaining balance is typically due 48 hours before your event. We accept credit cards, e-transfers, and certified cheques.
We offer a full deposit refund if cancelled at least 7 days before your event. Cancellations within 7 days may be subject to a partial refund depending on circumstances. Weather-related cancellations for airport transfers are handled on a case-by-case basis.
Our chauffeur will arrive 15 minutes early for local trips. For weddings, we recommend 30-45 minutes early to allow for photographs. For airport pickups, we monitor your flight and adjust pickup time accordingly, typically arriving 30 minutes before domestic and 45 minutes before international flights.
Absolutely. All our chauffeurs undergo thorough background checks, drug testing, and comprehensive training before joining our team. They are fully licensed, insured, and experienced in providing professional, courteous service.
Yes, you are welcome to bring your own food and non-alcoholic beverages. For alcoholic beverages, please check with us as some vehicles have restrictions. We provide complimentary water, soda, and champagne on premium vehicles at no extra charge.
Yes, we offer corporate accounts with monthly invoicing, volume discounts, and dedicated account managers. Contact us for details on our corporate programs and to set up an account for your business travel needs.
We service the entire Greater Toronto Area including Brampton, Mississauga, Toronto, Georgetown, Bolton, Caledon, Orangeville, and surrounding regions. We also provide long-distance service to Niagara, Kitchener-Waterloo, and beyond. Contact us for a custom quote on out-of-town trips.
Yes, if you need to extend your rental, simply contact your chauffeur and we'll arrange it. Extension rates are typically charged at an hourly rate and depend on vehicle availability. We recommend informing us as early as possible for extensions.
Our team is here to help. Contact us for personalized assistance.